IP Office 8.0, How do I send a caller that has reached the AA directly to a voicemail rather than ringing their phone? Think I have lost my mind today.
Depends on a few factors, what voicemail you have, if you want to go to multiple mailboxes and have the caller choose etc. VM Pro is easy enough, with embedded it may be possible but will not be easy if you don't know much about the system
If you have the shortcode of # and extension number to transfer directly to mailboxes, then set a selector code to Transfer, and put in # and the extension number of the mailbox you want to go into.
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