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Dilbert
- Thread starter JasonPM
- Start date
acewarlock
Technical User
we gave up tring to get a BCM 50 to work, we have 60 BCM 1000, 200 and 400 in the field that work fine.
acewarlock,
I respect your opinions and posts so I must ask you what made you give up on the 50? This is important to me because I am considering making the 50 a large part of new purchases. It is still in testing and maybe it isn't smarter than I am.
Any input greatly appreciated.
NARSBARS
I respect your opinions and posts so I must ask you what made you give up on the 50? This is important to me because I am considering making the 50 a large part of new purchases. It is still in testing and maybe it isn't smarter than I am.
Any input greatly appreciated.
NARSBARS
- Thread starter
- #6
We consistently get the CO line volume due to excessive current in addition to expansion cabinets staying in "enabling". Yes, there are replacement parts and work arounds for both but each requires additional labor and cost that can't be recovered.
We have been cranking out 2 a day since the system was released (yes big roll out for us, about 400 to date) and we have at least 2-3 each week that exhibit these issues. I watch and listen to PM's and Supply waste HOURS on the line with tech support for known issues and out of box failures. We've had systems "bad" in the field and work fine in the lab. I love that one, spend 2 hours troubleshooting, send an overnight replacement, receive the bad unit, and can not duplicate the problem. Talk about a profit vacuum.
We have been cranking out 2 a day since the system was released (yes big roll out for us, about 400 to date) and we have at least 2-3 each week that exhibit these issues. I watch and listen to PM's and Supply waste HOURS on the line with tech support for known issues and out of box failures. We've had systems "bad" in the field and work fine in the lab. I love that one, spend 2 hours troubleshooting, send an overnight replacement, receive the bad unit, and can not duplicate the problem. Talk about a profit vacuum.
acewarlock
Technical User
We spent 2 weeks tring to get it to work and kept having trunk problems, stations not working, couldn't change programming, just problems we never had with the other BCM models, plus they were new and all the bugs weren't worked out yet. maybe next year will try again, but right now all 60 of our BCM's are at 3.6 and will stay there until we need whats in 3.7. I think they rushed the 50 out before it was ready. I wont try the 4.0 until it's been on the market at least a year to get the bugs worked out. I take care of all 60 BCM's by my self and there in 14 states. right now (Knock on wood) the only problems I've been having is the bad Caps on the BFT and motherboards in the 1000. I've replaced about 8 1000 motherboards and about 20 BFT's.
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