DIG-LINE error 769

[CommoGuy101]

Hi All,
I have a warning that has just shown up over the last few days.
This error occurrs on 2 active ports and 1 TTI port(and on a seperate circuit pack)
When I disp ala I see:

1V713 and 1v724
DIG-LINE (MTCE Name)
n (on Board)
XXXX (alt Name)
Warning in
These are the 2 active stations.

1v823
all says the same but Warning Rdy

I have changed the phone sets and checked the wiring for issues.
The warning still stays present.

If I busyout/release any of the ports the warning will go away after I release them.
Just to return a few minutes later.

Oh yea..disp error shows error code 769 aux data 40988

Any ideas will be helpful.

Thank you all,
CommoGuy101

 

[Textron68]

Error Type 769 with Aux Data 40988 indicates that the EPF/PTC circuit has been turned off due to an overcurrent condition.

For TN754 vintage 13 or earlier and TN413, the EPF circuit senses an overcurrent condition at the voice terminal. Check for a short in the wiring, a damaged jack, an incorrect type of voice terminal, or a defective voice terminal.

For TN754 vintage 14 or later, TN754B and TN2136, the PTC will open if there is a short on the power line for 1/2 second or longer. The voice terminal is probably not operating properly.

Unplug the voice terminal for 30 seconds and then plug it back in. If the voice terminal still does not operate, then check for a short in the wiring, a damaged jack, an incorrect type of voice
terminal, or a defective voice terminal.

Once the problem has been resolved, it may take up to 1 hour for the alarm to clear. If the problem cannot be resolved by one of the previous steps, then replace the circuit pack or media module.