Dialogic card transfer problem

[jjinkins]

I have two line-side T-1 cards attached to a server with two Dialogic D/240JCT-T1 cards. Everything works fine except when we want to transfer a call out of the IVR to our customer service department. It won't go through, we get reorder. The ports have C6A and XFA. The vendor says they need to know what tranfer bits (trans_bits) the PBX is sending for a transfer or the Trans_Time. Anybody know?

A sample file for the Dialogic card is:

[LOOPSTART_FXO]
Idle=0101
Ring=X0XX
IVR_Answer=1111
CO_Disconnect=0101
IVR_Disconnect=0101
Trans_Bits=0X0x
Trans_Time=500

 

[PERRYPJ]

DEFAULT HOOKFLASH TIMER IS 45 MS, YOU CAN CHANGE IT IN LD 15

OLD ROLMEN WORKING ON NORTELS