Dialing out of 2216s ??? 1

[goland]

I have 100 or so 2216s and they are in a remote location on an 11c connected via a tie line to a 61c.
These are used on a davox dialer and work fine calling all areas after making the lopp with the dialer.
The issue is they want to do some manual dialing of a few of these phones and they are getting a fast busy.
I looked at things like the NCOS
and the CLS but I am not certian what all the settings should be to allow me to make a local or long distance call of these phones.
Any help would be greatly appreciated as time is a big issue.
Thanks in advance.
Goland

 

[johnpoole]

usually an ncos issue, a higher ncos often allows external calls, along with ctd or unr in class. is this part of your local switch or a remote cab?

john poole
bellsouth business
columbia,sc

 

[mluckie1]

Please post a TNB.

 

[goland]

The Phones are on the Remote 11C cab.
Here is a TNB of a phone:
TYPE: tnb
TN 11 6
DATE
PAGE
DES

DES ACC1
TN 011 0 00 06
TYPE 2216
CDEN 8D
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS UNR FBD WTA LPR MTD FND HTD ADD
MWD LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CPND_LANG ENG
HUNT
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 4006 0 MARP
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
DATE 25 JUL 2005

 

[johnpoole]

the set is not blocked, you might try ncos 7, check ld 90,

REQ  prt
CUST 0
FEAT net
TRAN ac1
TYPE npa

NPA  1213

NPA  1213
RLI  2
DENY 555

SDRR DENY CODES = 1
ITEI NONE

then go to 86

REQ  prt
CUST 0
FEAT rlb
RLI  2

RLI  2
ENTR 0
LTER NO
ROUT 156
TOD  0 ON  1 ON  2 ON  3 ON
     4 ON  5 ON  6 ON  7 ON
VNS  NO
CNV  NO
EXP  NO
[COLOR=red]FRL  5[/color]
DMI  0
FCI  0

that frl tells me that i need an ncos of 5 to dial 9 (ac1) plus 1213 to leave this switch on route 156. you switch will be different.. the question was, is that a remote switch? opt 11 style cab doesn't really help. do you dial into that cpu, or do you share a cpu and that is a carrier or fiber remote? that makes a difference before you make any system changes

john poole
bellsouth business
columbia,sc

 

[mluckie1]

In LD 87 do PRT, cust 0, feat NCTL at nctl put in 4 to see what FRL is.

 

[goland]

Hi John, Thanks for the info.
Sorry had a bunch of other things going on.

to answer your question I do dial in to this 11c and it does have its own cpu.
It is only connected to a tie line to the 61c.

Here is where i am at now.
the 11c goes out route 2 and on the phone with the TN I posted. If we try acces code 7902 to get out route 2 to the 61c we still get a fast busy.
I am kind of thinking it may be blocked on this end but I am not sure what to check on the 61c.
any suggestions?
thanks

 

[johnpoole]

lots of possible blocks, tgar/targ is a block on acod ost of the time.. check you load 90 routing as i posted and we will try to fix it, instead of trying to dial around it, since that is broke to

john poole
bellsouth business
columbia,sc

 

[goland]

Hi John,
The ld 90 showed me

NPA 1213
RLI 120
DENY 976

SDDR DENY CODES =1
ITEI NONE

Thanks

 

[goland]

the previous ld 90 info was on the 61 c here
Would you like to know the ld 90 info on the 11c where the phones are?

 

[goland]

Jonh or anyone have any new suggestions on my issue.
I would be very greatful.
Thanks

 

[hawks]

Check the TGAR of the phone with the TARG of the trunk route. If they match it will not let you dial the Access Code of the Route.

 

[mluckie1]

Can you post the RLI from the 11C, and rdb. Also print the ESN data block in LD 86 and make sure that the last prompt TGAR, is set to NO. After looking at the TN you should have been able to get dialtone from the route. Also post RDB for the 11c to see if a targ is programmed.