Dialing known extensions off of VMPro Menu 2

[ccaug]

I have a IP Office 406v2, 4.0 with VMPRO. I have a menu setup in VMPro that has prompts 1-9 setup to transfer to extensions. My question would be, if I prompt a caller "if you know you parties ext. please dial it know", can I set up a prompt for example {2??)?

I have it set now that if the caller dials # and then 203 it then rings ext. 203. But the caller has to dial # first. I want to make it so that off of the main menu they can just dial the ext. number.

I tried to setup 2?? on the main menu but when I dial 203 it transfers to what I have 2 on the main menu programmed as.

Am I making sense?

Any help would be appreciated!!

Thanks

 

[Ragnorak]

The problem is that you have "2" and "2??" in the menu. You have to delete the "2" or it will always take precedence over the "2??

 

[IPOfficeIreland]

you could do:


1---XFR
Menu 2------------Menu 0?----XFR 20?
Time/Out----Original Option 2 Destination

 

[kwing112000]

Taker that is waht is do in the situation as well,

2---Menu
TImeout----original
??------transfer 2$KEY

 

[ccaug]

Thanks guys for your help. This is how it looked when I was done.

Timeout(2 seconds)------>Transfer to Ext. 3500
3-->Menu
???------>Transfer 3$KEY

Works like a charm!