Dial Up - My password changes, Can't Connect

[dannybones]

I make a new connection to the internet, and it won't connect - says username/PW incorrect. When I click on the connection icon again, either the password is suddenly twice as long, or not there at all (Yes, I have "Save Password" checked). Is there something wrong with W2K or is it me?

Win 2000 SP2
Juno premium(?) Internet service

TIA

 

[Klae]

I have seen that problem twice before and yet I haven't got a fix. Only re-entering the password is a workaround until I figure it out. Basically its W2k not YOU!

 

[mhughes]

My password shows the same way mine shows 16* although my passsword is 6* it does however log on ok. I would set up another connection to see if it fixs the problem.

 

[bobw]

dannybones,
Here is a possibility; You stated that you are making a new dial-up connection. Are you then using a shortcut to access it? If so, the shortcut may not be updating the primary DUN settings for that account. If this is what you are doing, try going directly into Dial-up Networking and making changes there - those changes will be the ones that any shortcut to it uses and you shouldn't need to modify. Also, that may account for the addition of charachters to your password. I have never directly dealt with this particular twist of DUN, but it wouldn/t hurt to check it out.





"If the only tool you have is a hammer, you will see every problem as a nail." - Abraham Maslow



Get more tools!

 

[dannybones]

No, Not using a shortcut. It won't even log on right the first time, and immediatly comes back with the number of astericks in the PW box all messed up. I can log on OK directly from Juno software, but it's a pain.

 

[dball63]

Is it possible that the DUN connection you are setting up is incorrect?

 

[mhughes]

You have to use the Juno connection because it assigns its own connection info that is not visible to you.

 

[dball63]

Maybe that is why he is unable to connect with DUN???

 

[dannybones]

It worked OK with Win 98 - I could connect to Juno from the separate dial up conenction. I don't know a lot about DUN info-- not to savy about modems & such


I am using Opera instead of Internet Explorer . Maybe that has some effect - Juno keeps giving me the message that I need I.E. 4 or better installed.

Well, I appreciate the help so far!

 

[mhughes]

That could do it ,have you tried W/ IE?

 

[varman]

I got that exact problem the minute I switched from the from Windows 2000 to Windows 2000 Professional both with Internet Explorer. Tried everything possible and have also driven Gateway and Ozemail help mad. Seems I'll have to go back the Windows 2000 as it was before.

 

[drkestrel]

I have a similar problem.

I run Win2K SP1! I do notice that under the DUN dialog box where the userID, password are indicated, for ALL connections I have set up, there are more * than the length of my password (not exactly doubled, though).

Anyway, I notice that for all but one connections set up, there are no connection problem. But with one, I can't login after connection(Error 691). Even overwriting the password doesn't work. I had to change the DUN setting for this connection to pop up a terminal after connection and I have to manually enter the user ID and password to 'resolve' the problem.

Is there something wrong with my PC or my ISP??

 

[jgoodman00]

Do keyword search to find the other post explaining this...

It did not have a solution exactly, but was correct in as much as the password box shows 16characters, but actually connects without a problem.
The fact that not everyone gets this error suggests it is confined to specific hardware/software. I am doubtful of it being hardware, because I have tried it on a couple of computers (one toshiba laptop, & one normal PC). Obviously their hardware is very different, so it seems to at least partially rule out hardware. Something common to both PC's I tried though, is Norton Antivirus 2001. So, if we can establish what software/hardware is common to all machines which error perhaps we can at least tell microsoft what the cause of this problem is. I have searched the knowledge base for articles related to this, & there is nothing, either suggesting they know nothing of it, or they don't know how to solve it......

James Goodman
j.goodman00@btinternet.com

 

[JayBall]

The reason the password appears to be longer is a security feature of windows 2000, it does it to make the password harder to guess, hence the wrong number of characters.

 

[tlcscousin]

It does it because the box is checked in the setup of the browser to append DNS suffixes.(in tcp/ip advanced DNS tab)
This will not affect the connection.

 

[MrArmstrong]

The problem is annoying. MS needs to fix it, because the solution is hard to come by.