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Dial extn SC feature gone. 1

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bdelmar

Technical User
Apr 20, 2004
577
US
Just upgraded a SE to 9.1.5 and notice the Dial Extn SC feature is no longer available when trying to create local shortcodes. Anyone know of another way to be able to create a dial 0 option locally? So if users just dial 0 it goes to the front desk at the local office. dial feature doesnt work. It was there in the other 9.1 releases. Anyone else notice this or have a problem?
 
Dial Extn with the correct destination set



Do things on the cheap & it will cost you dear
 
the dial extn option isnt there under the short codes features when creting the shortcode locally, thats the problem. see attached screen shot.
dial_extn_wxzlxh.jpg





 
 http://files.engineering.com/getfile.aspx?folder=b026212d-d49c-427a-80d0-2aae63165de3&file=dial_extn.jpg
problem was they had the Consolidate setting to Primary Solution turned on. Had to turn that off in order to be able to program things locally. Not sure how that got changed from an upgrade. Been seeing some weird things upgrading to 9.1.5.
 
Also, don't turn on SE Central Access unless you need it.

Manager> Preferences.

Jimble bells, jimbles bells all the way. Oh fun mummy ride the bike.
 
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