Dial delay whilst dialling number

[scottvtr]

I have a problem whereby callers get disconnected whilst trying to dial external numbers if they take too long to physically dial the number on the telephone? If you know the number of hand and input it quick enough then the call completes no problem. However, if you take to long or pause during the dialling process (perhaps to lookup part of the number) if cuts you off and you have to start again!

I've looked at ODT and DDL seetings on my route but it's the same as another site which works fine. Copy of the RDB is below:

TYPE RDB
CUST 00
ROUT 142
DES DMS
TKTP TIE
NPID_TBL_NUM 0
ESN NO
RPA NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI2
ISDN YES
MODE PRA
IFC E403
CNTY ETSI
SBN NO
PNI 00001
NCNA NO
NCRD NO
CTYP UKWN
INAC NO
ISAR NO
CPFXS YES
SDID NO
DAPC NO
INTC NO
DSEL VOD
PTYP DTT
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 1642
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
SIGO STD
MFC NO
ICIS YES
OGIS YES
TIMR ICF 1920
OGF 1920
EOD 13952
LCT 256
NRD 10112
DDL 70
ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
PRPS 800
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
DTD NO
SCDT NO
2 DT NO
DRNG YES
NDRI 00
CDR YES
INC YES
LAST NO
TTA NO
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES
NDP EXC 0
CDRX NO
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO
MUS NO
PANS YES
RACD NO
FRL 0 0
FRL 1 1
FRL 2 2
FRL 3 3
FRL 4 4
FRL 5 5
FRL 6 6
FRL 7 7
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
PLEV 2
OPR NO
ALRM NO
ART 0
PECL NO
DCTI 0
TIDY 1642 142
SGRP 0
AACR YES
ASID 16
SFNB
USFB
ALB 7 8

Cheers.

 

[johnpoole]

ddl dial delay timer is time before the 1st digit. then the mfe timer starts after the 1st digit, if that is met then the eod end of dial timer starts, so after the 1st digit, time between digits is the sum of mfe+eod.. i have never had to adjust that, and us people is south carolina do not do anything fast..

might try dialing all digits then press the line key, see if that still drops off. it might be a central office problem

john poole
bellsouth business
columbia,sc

 

[StanleySteamer]

Compare the NIT (Network Intedigit Timer) in the CDB of the two switches.

 

[scottvtr]

Changing the NIT from 4 to 8 (as it is on our other sites) did the trick.
Thanks for your help, much appreciated.

 

[StanleySteamer]

Wow - no wonder they were having problems!