DaveAvaya123
Programmer
I have a IP Office running 8.1 (52) the system has an ISDN30 connection and a ISDN2e connection. They want to be able to dial out using a 9 for the ISDN30 and 8 for ISDN2e. I have managed to make the 9 work fine for the ISDN30 but when I dial an 8 to access the ISDN2 lines the system says 'incompatible'. I have made the changes in the ARS table as i have one for the ISDN30 lines and one for the ISDN2 lines. They are configured at follows:
ARS route ISND2 - Does not seem to work
Code: 8N
Telephone number: .S(followed by the number the customer wants to send out)
Feature: Dial
Line Group: 1
ARS route ISDN30 - Does work
Code: 9N
Telephone number: .S(followed by the number the customer wants to send out)
Feature: Dial
Line group: 0
Any help would be appreciated.
Thank you
ARS route ISND2 - Does not seem to work
Code: 8N
Telephone number: .S(followed by the number the customer wants to send out)
Feature: Dial
Line Group: 1
ARS route ISDN30 - Does work
Code: 9N
Telephone number: .S(followed by the number the customer wants to send out)
Feature: Dial
Line group: 0
Any help would be appreciated.
Thank you