Device file not found during boot.

[olgaportland]

Hope this is not a duplicate - crashed during last post.
How do I remove references to non-existant files during boot? We removed Norton and replaced it long ago with another antivirus, but there are still references during boot that prevent Windows from opening until we respond to it. Windows then opens fine. We do not have original disk. Have looked everywhere from BIOS to Registry. References are:
symevnt.386
navap.vxd

 

[comtec17]

Go to Start-->run--> type msconfig, then go to the startup tab and remove any entries found to reference Norton.

 

[PCmad]

You might also want to check there are no entries in the system.ini file in addition to the suggestion you have already had to type msconfig.

 

[olgaportland]

Thanks for your suggestion. You won't believe this, but a FIND reveals no msconfig on the system. I have just reinstalled Win95, but still no msconfig. It exists on all our others though with Win98 and higher. Was there a change between Windows versions?
My system.ini reveals no reference to Norton,unless I am missing something and if so, I would appreciate your pointing it out.
[boot]
system.drv=system.drv
drivers=mmsystem.dll power.drv
user.exe=user.exe
gdi.exe=gdi.exe
sound.drv=mmsound.drv
dibeng.drv=dibeng.dll
comm.drv=comm.drv
shell=Explorer.exe
keyboard.drv=keyboard.drv
fonts.fon=vgasys.fon
fixedfon.fon=vgafix.fon
oemfonts.fon=vgaoem.fon
386Grabber=vgafull.3gr
display.drv=pnpdrvr.drv
mouse.drv=mouse.drv

 

[ANFPS26]

Win95 doesn't have msconfig, but you can copy it from Win98 and use it with Win95. Read this thread:

thread615-252013 Jim

 

[BuckeyeComputers]

the registry entry is
Hkey_local_machine\services\currentcontrolset\services\vxd
in the left panel remove symevnt and navap

 

[olgaportland]

Thanks for your help.
Hkey_local_machine\services\currentcontrolset\services\vxd
got an error message.
I fixed it using jv16 Power Tools, which can be downloaded at

http://www.pcmedixwebs.com/jv16.htm