Detecting NM-8AM-V2 on Cisco 2611 XM

[fabricekamdem]

I have installed a NM-8AM-V2 on a cisco router. After rebooting it and type the show line command there's no asynchronous lines.
The image's name that resides on the flash memory is
c2600-i-mz-123.6c.bin

Here is the output of the show diag command

Router#sh diag 0
Slot 0:
C2611XM 2FE Mainboard Port adapter, 2 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 3.1
PCB Serial Number : JAE0829Q059 (1204275397)
Part Number : 73-7679-05
RMA History : 00
RMA Number : 0-0-0-0
Board Revision : A0
Deviation Number : 0-0
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 03 6B 41 03 01 C1 18 4A 41 45 30 38 32
0x10: 39 51 30 35 39 20 28 31 32 30 34 32 37 35 33 39
0x20: 37 29 82 49 1D FF 05 04 00 81 00 00 00 00 42 41
0x30: 30 80 00 00 00 00 FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

--More--  
Router#sh diag 0 1
Slot 1:
Unknown (type 1024) Port adapter
Port adapter is disabled
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 1.0
Top Assy. Part Number : 800-23027-04
Board Revision : B0
Deviation Number : 0-0
Fab Version : 05
PCB Serial Number : FOC09480J0Z
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Fab Part Number : 28-6304-05
Manufacturing Test Data : 00 00 00 00 00 00 00 00
Field Diagnostics Data : 00 00 00 00 00 00 00 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 04 00 41 01 00 C0 46 03 20 00 59 F3 04
0x10: 42 42 30 80 00 00 00 00 02 05 C1 8B 46 4F 43 30
0x20: 39 34 38 30 4A 30 5A 03 00 81 00 00 00 00 04 00
0x30: 85 1C 18 A0 05 C4 08 00 00 00 00 00 00 00 00 C5
--More--   0x40: 08 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Router# exit

How can i fix this issue ?

Kind regards

 

[IPKONFIG]

I haven't taken the time to check this myself, but it's probably that your IOS doesn't support that card. I'll look into this and get back to you.

"I can picture a world without war. A world without hate. A world without fear. And I can picture us attacking that world, because they'd never expect it."
- Jack Handey, Deep Thoughts

 

[IPKONFIG]

Cisco shows a NM-8AM= part number but doesn't list the V2 for the 2611XM. But the version of code that will work for the 2600 w/the card listed is IP, which is "i-mz" coded. Which means you have the right code train. However, your specific version has been deferred. They have 12.3.18(LD) - Limited Deployment version out if you want to stay with a 12.3 version of code. Or you can opt to upgrade to a 12.4 version. Your NM should be supported in those code trains. I'd suggest you upgrade first before you blame hardware.

"I can picture a world without war. A world without hate. A world without fear. And I can picture us attacking that world, because they'd never expect it."
- Jack Handey, Deep Thoughts

 

[fabricekamdem]

Thanks a million

I have upgraded to the 12.4 train. I choose an IOS image with IP Voice feature and my NM was detected.

Best regards

 

[IPKONFIG]

Great, I'm glad its working for you.

"I can picture a world without war. A world without hate. A world without fear. And I can picture us attacking that world, because they'd never expect it."
- Jack Handey, Deep Thoughts