I'm sorry, I'm not sure what you mean by the end of your post. You can create Handled as a Yes/No field in Table Design, it is one of the choices, along with Text, Number, etc. If you go into the properties for the field, under the Lookup tab, make sure that it is a Checkbox. You can set it's default in the properties of the field, also in table design view.<br><br>On the form that pops up, besides showing the notes, you will need to show the Handled field. Your users will have to check the box when they have handled the followup. <p>Kathryn<br><a href=mailto: > </a><br><a href= > </a><br>