Dell RD1000 Backup Exec 11d

[cammy]

Hi

I am having serious problems configuring backups with a new Dell Poweredge 840 with an internal Powervault RD1000 removable disk drive. I have tried adding backup to disk and removable backup to disk folders and the media appears as online. I cannot, however, run any backups or catalog the media as Backup Exec seems to think the drive is not there:

Catalog 00022 -- The job failed with the following error: Physical Volume Library Drive not found.

There is no issue with the disk outwith backup exec and it is functioning i.e I can copy files to and from the disk through windows explorer.

It is not a reserved space issue.

Any advice would be great. The Symantec 'Moderated' Forum is pants and noone has replied to my post.

Cheers

Cammy

 

[steveot]

Make sure you on Backup Exec 11d build 7170 with latest drivers.

You should be using removable backup to disk.

Is the RD1000 configured in a unusual way mountpoint or anything?

 

[cammy]

As far as I'm aware the RD1000 is configured normally. I remember reading somewhere about symantec drivers but have not been able to find these for this drive. The drive is using Microsoft drivers when I check under device manager.