telecom sites updated (please tell me if any of these links go bad or if you didn't like the site for some reason. If you have a site that needs to be added to this list please send me a message)
technician locater for the United States
S8700 Media Server Technical Information
Communication Wiring Color Codes
Voip Info,How To & Solutions
gives a link to some excellent downloads by the guru of avaya definity programing.
free tutorials
Avaya 'Little Instruction Book' Advanced adment for Avaya MultiVantage
Telco line identification number
Creating your Telephony Business Plan/ How to decide what u need in a telephone system (Any brand name, not just Nortel)
Long Distance Service Providers Directory and other info
Erlang C calculator for call centers & help desks
Info on Definity programing
in-depth articles covering the nitty-gritty of living with your 21st century telephones
Free Manuals & User Guides For Pansonic Phone systems
Determining the Right Type of Phone System
Compare Solutions/ A automated tool to find a phone system based on your needs
An article on telephony trends
Frequently Asked Questions for Nortel and other manufactures
Keep yourself notified of all your Errors, Alarms and Events to keep your operations running
OUTGOING CALL RESTRICTION PROCESS explanation
if u read russian (some of the site is english though
A good book is
That is the best one that I have read, although it got mixed revues. There are also other books listed at the bottom the page.
There is also
Ne...1578203090.html
Avaya Voice Player (You can send emails that include voice) with this application
United States Telephone Recording Laws
Legal Aspects of Recording Telephone Conversations: A Practical Guide