Dect Problem

[jaylek]

Hi Teams,

I am facing an issue with integrated dect system with MX One TSW SP5. Every 2 minutes the phone shows "No network" immediately it comes back. If on a call some disturbance comes and call get disconnected. I tried restarting the whole exchange, but the same. There are some base stations which are faulty still connected. Even with this setup it was working fine before. Any one came across such difficult situation?
Please help.

<CXRFP:FPI=ALL,RPN=ALL;;
CORDLESS EXTENSION RADIO FIXED PART DATA


FPI = 1 BPOS = 001-0-40

RPN OPERATING STATE BLOCKING STATE
1 OPERABLE NOT BLOCKED
2 NOT ALIVE NOT BLOCKED
3 OPERABLE NOT BLOCKED
4 OPERABLE NOT BLOCKED
5 NOT ALIVE NOT BLOCKED
6 OPERABLE NOT BLOCKED
7 NOT ALIVE NOT BLOCKED
8 OPERABLE NOT BLOCKED


FPI = 2 BPOS = 001-0-42

RPN OPERATING STATE BLOCKING STATE
1 NOT ALIVE NOT BLOCKED
2 OPERABLE NOT BLOCKED
3 OPERABLE NOT BLOCKED
4 OPERABLE NOT BLOCKED
END
Thanks in advance.

 

[jaylek]

Hi,

More details.....
<CXCFP:fpi=all;CORDLESS EXTENSION COMMON FIXED PART DATA
SARI = 10040698


FPI BPOS PARI RFP TRM DELAY SYNCH ROLE SYNCH INFO MODE ACDM COMP
1 001-0-40 10040C21 8 3 100 RING MASTER 01111 NORM NO 0
2 001-0-42 10040C22 4 3 0 BUS SLAVE 00011 NORM NO 0
END

 

[whosrdaddy]

this problem can be caused by one "problem" dect.

do you have DECTS with SIM cards?

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[doktor]

Maybe post the ALLOP;


///doktor

 

[jaylek]

Hai Whosrdaddy,

No we don't have SIM based handsets.

Could be a hardware problem???

Thanks.

 

[jaylek]

Doktor,

Print out

VERSION: CXP1010101/4/TSWSP05/R6A

DATE: 25JUN10 TIME: 11:13:20
CODE CLASS NOAF EXPLANATION
38 1 1 DISTURB. COUNTER INCREASED DUE TO FAULTY PROGRAM EXECUTION
102 4 8 POWER FAILURE DETECTED BY DSU
269 4 2 DIGITAL TRUNK, LOSS OF FRAME SYNCHRONIZATION
274 2 2 DIGITAL TRUNK, CLOCK MALFUNCTION (SLIP)
312 3 1 DIGITAL TRUNK, LOSS OF SIGNAL
344 2 1 CIL, FAULTY CONNECTION TO NIU PORT
348 2 1 SYNCHRONIZATION DISTURBANCE FOR DECT FIXED PART
349 2 3 FAULTY RFP FOR DECT FIXED PART

LAST ALREI: 24JUN10, 14:12:27

END
<ALLOP;ALARM LOG
IDENTITY: ZUBAIRAUTO/JAYA
VERSION: CXP1010101/4/TSWSP05/R6A

DATE: 25JUN10 TIME: 11:13:29
CLASS: 4
269 DIGITAL TRUNK, LOSS OF FRAME SYNCHRONIZATION
DATE TIME ALP NOIF UNIT EQU BRDID INF1
24JUN10 14:12:27 2 1 SLP60 002-1-40-00 57 256

269 DIGITAL TRUNK, LOSS OF FRAME SYNCHRONIZATION
DATE TIME ALP NOIF UNIT EQU BRDID INF1
24JUN10 14:12:27 5 1 ELP7 002-0-40-00 27 32789

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:29 8 1 002-0-**-** 0 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:29 9 1 002-0-**-** 1 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:29 10 1 002-0-**-** 2 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:29 11 1 002-0-**-** 3 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:30 12 1 002-1-**-** 0 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:30 13 1 002-1-**-** 1 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:30 14 1 002-1-**-** 2 4

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
24JUN10 14:12:30 15 1 002-1-**-** 3 4

CLASS: 3
312 DIGITAL TRUNK, LOSS OF SIGNAL
DATE TIME ALP NOIF UNIT EQU BRDID INF1
24JUN10 14:12:27 1 1 SLP60 002-1-40-00 57 256

CLASS: 2
344 CIL, FAULTY CONNECTION TO NIU PORT
DATE TIME ALP NOIF EQU BRDID INF1
24JUN10 14:12:27 3 1 001-0-60-02 106 255

349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
24JUN10 14:12:27 4 1 CTLP 001-0-40-00 108 473 2 7

349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
24JUN10 14:12:28 6 1 CTLP 001-0-40-00 108 478 2 2

349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
24JUN10 14:12:28 7 1 CTLP 001-0-42-00 108 471 2 1

274 DIGITAL TRUNK, CLOCK MALFUNCTION (SLIP)
DATE TIME ALP NOIF UNIT EQU BRDID INF1
24JUN10 14:12:57 16 1 SLP60 001-1-60-00 57 256

274 DIGITAL TRUNK, CLOCK MALFUNCTION (SLIP)
DATE TIME ALP NOIF UNIT EQU BRDID INF1
24JUN10 14:12:59 17 1 SLP60 001-2-70-00 57 257

348 SYNCHRONIZATION DISTURBANCE FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2
24JUN10 14:21:59 19 1 CTLP 001-0-42-00 108 58 8

CLASS: 1
38 DISTURB. COUNTER INCREASED DUE TO FAULTY PROGRAM EXECUTION
DATE TIME ALP NOIF EQU INF1
24JUN10 14:21:42 18 1 001-0-**-** 0


LAST ALREI: 24JUN10, 14:12:27

 

[doktor]

I can see that 3 base stations are not commected:
I recommend that all initated basestations are up and running.

349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
24JUN10 14:12:27 4 1 CTLP 001-0-40-00 108 473 2 7

349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
24JUN10 14:12:28 6 1 CTLP 001-0-40-00 108 478 2 2

349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
24JUN10 14:12:28 7 1 CTLP 001-0-42-00 108 471 2 1

///doktor

 

[whosrdaddy]

[tt]274 DIGITAL TRUNK, CLOCK MALFUNCTION (SLIP)DATE TIME ALP NOIF UNIT EQU BRDID INF1 24JUN10 14:12:57 16 1 SLP60 001-1-60-00 57 256 274 DIGITAL TRUNK, CLOCK MALFUNCTION (SLIP)DATE TIME ALP NOIF UNIT EQU BRDID INF1 24JUN10 14:12:59 17 1 SLP60 001-2-70-00 57 257
[/tt]

these alarms are the reason you have unstable DECT system, you need correct external synchronization for correct DECT functionality. Check your SCEXP;

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[jaylek]

Dear Whosrdaddy,

Good observation. Corrected external synchronisation and is ok now.Thank u

Thank to all others who had responded.

Regards,