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Dail by name - How to have multiple names route to 1 DN

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SirChomps

SirChomps

MIS
Joined
Dec 14, 2007
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12
Location
CA
CallPilot version 05.00.41.57. Is it possible to have multiple names route to one DN. For example, I call in and choose to dial by name. Using my phone keypad; if I enter gretzky it goes to DN 2345 and if I enter howe it goes to extension 2345 also. If it's possible, how do I go about setting this up?
 
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Have you tried Directory User

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
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There is already a single name associated to the DN in Call Pilot, but I would like to have more than 1 name associated to that single DN. Please clarify the steps you would take.
 
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