GH,
Thank you so much for info on MANO=YES. That did the trick. The customer confirmed any phone programmed with CTD CLS can now dial out after entering the access code. The only thing is, which is not a real show stopper at this point, but the customer mentioned that after they dial the access code, no further digits or key tones are heard or seen in the display. Any ideas on that one?
thanks again for everybodys inputs