CSP pages don't display

[BobWman]

I have just installed the following:
Crystal Reports 8.5/Crystal Enterprise 8
Personal Web Server

The server is correctly set up to display asp pages in my web server folder. However, if I rename the file to a .csp file, it displays the text in the file, rather than the file. I am using the Crystal Enterprise tutorial, and the test file contains:
<%
Response.Write Now
%>

I have verified that Crystal Enterprise is running - including the following:
Crystal APS
Crystal Web Component Server
(There are also 6 other services running)

My understanding is that WCS should intercept the csp file, and convert it to data that can be interpreted by Personal Web Server. I don't know why this doesn't seem to be happening.

This is step 1 in learning how to use Crystal Enterprise, and I am stumped.

Any help will be greatly appreciated.

Thanks.

 

[BobWman]

This problem has been resolved. If you experience a problem like this, I recommend the following:

1. View the Crystal Decisions Knowledgebase document C2010922.

2. Re-install Crystal Enterprise - after installing IIS or PWS.