CS540 w/EHS

[cdamobile]

I have a Plantronics CS540 w/APV-63 on a 1416, it will not activate the headset button to answer or release, I replaced both the headset and EHS with no change, I then took it to another site and installed it on a 1408 and it works fine, site A is a IP Office running in basic mode w/8.1.85, site B is IPO Basic 8.1.67, does anyone know of a issue with .85 or do I have a corrupt SD card, any input would be greatly appreciated

 

[amriddle01]

You have to adjust the settings on the headset base normally

 

[intrigrant]

As usual : RTFM

Default Handsfree Audio Path


By default, when you make a call or answer a call without lifting the handset, the audio is played through the phone's speaker while you speak via the phone's microphone.

If you have a headset attached, you can change the phone's behavior so the audio is played through the headset by default rather than the speaker.


1. Press the key menu MENU button.
2. Use the up arrow up and down down arrow arrow keys to locate the option Call Settings....
3. Press the Select soft key.
4. Use the up arrow up and down down arrow arrow keys to locate the option Audio Path.
5. Use the left arrow left and right right arrow arrow keys or press the Change soft key to change the setting.
6. When completed, press the Done soft key.
7. Press the Exit soft key to exit the menus.

 

[cdamobile]

Thanks to those who replied, problem solved
Under Menu, advanced, remote headset, I guess this is a new feature as I have not had to change this setting before