CS1000E Rls 7.65/AACC 6.4/POM: Whisper feature

[Penderix]

Hi,

How could I activate the whisper feature for supervisor in blended environment (AACC/POM)? Is it on CS1000 or AACC?

Thanks for your help.

Penderix

 

[LittleMaster]

i am not sure whether this reply will help you or not, ,,,

Programming a feature onto an available button

this procedure is for 6408 - 6416 - 6424 Voice Terminal:::

The following features may be programmed on buttons: Account Code Entry (Acct), Automatic Dialing (AutoD), Call Forward (CFrwd),
Call Park (Cpark), Call Pickup (CPkUp), Directed Call Pickup (DPkUp), Group page (GrpPg), Send All Calls (SAC), Whisper Page
(WspPg), Whisper Page Answer (WspAn) and Whisper Page Off (WsOff).
1. Press the softkey below Admin.
2. Enter your security code when required.
3. Press the softkey below Done when the security code is entered.
4. Press the softkey below the feature you want to program into an available button (CPkUp for instance).
5. Press the softkey below Expl? to display the full name.
6. Press the softkey below Selct to select the feature.
7. Press the feature button to be programmed.
8. Press the softkey below Cont if you want to program another button or press the Exit button to end self-administration and return
to call-handling mode.


Entering a call to make an important announcement
1. Dial the extension number.
2. Press the Whisper Page button (or dial the Whisper Page access code*) when you hear the busy tone.
3. Make the announcement to your coworker.

 

[LittleMaster]

OR...

Activating Whisper Paging Procedure ::::

1. To assign a Feature Access Code, enter a code in the Whisper Page Activation
Access Code field on the Feature Access Code screen.
2. To give users a feature button for making a whisper page, use the Station screen
and administer a Whisper Page Activation button on users’ telephones.

 

[Penderix]

Thanks for your reply.

But do we configure CS1000? Because I don't know where I have to configure this.

Penderix