Crystal Date format problem 1

[Snoopyza]

A date format problem occurs on the crystal report form of customer statements. When printing statements, if the date range of an invoice, cr note or receipt falls from 1st - 12th calender day it will format the date in an American standard, however if the date falls from 13th calender day onwards it will print the date in an Australian format.

This has been an ongoing problem from the day we went live with Macola

 

[MacolaHelp]

Maccrystal: why do you think using compiled reports violates the license agreement? I just re-read macola's install doc & the download link for the crystal reports compiler for v8/8.5 is not restricted in any way. Business Objects (new owner of crystal) has told me to answer questions, I must upgrade to developer. I don't think macola sells developer version, so I think I'll have to purchase thorugh distribution. It sounds like that is what we have to do to publish web-based reports as well, either through RAS or enterprise. I can get my compiled reports to work in 8.5, but haven't been able to get the pdf choice if I installed the WS version from the network rather than a fresh install to the workstation off the CD. In the report designer, pdf is a choice, but not in the exe. It's wierd.

 

[maccrystal]

MacolaHelp, Compiled reports was provided with Version 7.0 professional. The compiler scr8_dist_expert.exe for 8.5 included only with 8.0 and 8.5 developer edition only. The install will advise you if you install on Professional or standard version that it was intended for Developer edition only. Crystal is not in Licensing is confusing at best. The best resource for licensing info is Ken Hamaby web site

http://www.kenhamady.com/.

He appears to have plunged into this area with both feet. We have a developer copy, but they are becoming difficult to find. Exact only provides Crystal Professional, which is not the same as the Crystal OEM in two respects. One their Exact agreement did not include the Crystal Enterprise Stand (5 user) on their CD. The second has something to do with extensions to support intersolve syntax, I believe.

http://www.appstratinc.com

 

[maccrystal]

For Web Reporting you should consider Re-Crystallize. This product will process your Crystal report and generate the ASP code. The ASP pages can then be customized to you requirements. See

http://www.recrystallize.com/

This product can be a real time saver.

http://www.appstratinc.com

 

[dgillz]

Macola started selling the developer edition of crystal 8.5 probably 8 or 10 months ago after a number of resellers, myself included, complained that going to crystal 8.5 pro is actually a step backwards from crystal 7 because of the inability to compile reports with cryatal 8.5 pro or std editions (I have never been able to get crystal 8/8.5 std or pro edtions to compile a report by the way).

You may have to call Exact and request the proper CD (cryatal 8.5 developer) get shipped, I know I have done this with 2 clients.



Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports

http://www.trianglepartners.com

 

[kscheeler]

The following url will bring you to the page to download the crystal compiler that works with Crystal 8.5.

http://support.businessobjects.com/communityCS/FilesAndUpdates/scr8_distr_expert.exe.asp

Though it's "not supported", it works just like the one from v7.

I compile all of my client's reports, don't distribute them, just create the .exe on the server and give them shortcuts to the that and it's been working great.

Kevin Scheeler

 

[MacolaHelp]

I'll check w/Macola on the developer thing in case they do sell it or license it. The CD I received in June was professional, not developer.

I have successfully compiled v8 & 8.5 reports from a crystal install on a local machine, on a terminal server & on a LAN client. Unless I want to email in pdf format, all works just fine. I also just compile the exe & do not distribute. I either put the exe on a PWE tab or run from a shared network folder.

If I try to export to pdf/mapi from the 8.5 crystal designer without compiling, the emailed pdf output works great. I don't want my sales and customer service people in the report, though. I only want them to be able to run acknowledgements, quotes, etc on a parameter driven basis and print to file, fax press & email the selected documents. Preferably in pdf format so the recipient cannot modify the document with MS word that is on 95% of the desktops in the world.

Unfortunately, launching the exe by itself will not give me the pdf choice as a LAN or terminal client using the "network installation" instructions in macola's install documentation. I only get the same choices with poor output formats that I had in v7, no pdf option. HOWEVER, if I compile the report on my local workstation with a network drive mapped to my client data through VPN or running data stored on my local machine, I DO get the pdf choice. I'm going to try to install it right off the CD onto the client workstations that need to create & compile crystal reports. I only have 3 users including me who are capable of writing crystal reports, so my 5 user license should work for this. Could be something that is broken in Macola's OEM version if they did something special for the intersolv drivers. Since my client is using pervasive 2000i sp4 drivers instead of isolve, maybe there is limited functionality in macola's version they are distributing.

Also, the doc on crystal's website about inability to send pdf compiled reports did NOT fix the problem on LAN or terminal client workstations installed using the network installation procedure.