CR XI - Fail to Export 1

[kskid]

Crystal XI
Oracle 8i using Oracle ODBC

When I run a report in Crystal XI, everything runs fine but when I try to export it to PDF, I get a pop-up with an error message that it "Failed to export the report" followed by another pop-up with "Not supported".

I can run other reports and it runs fine and exports fine.

I do have some subreports in the group headers and it exports fine if I suppress them. Is there something unique about subreports in grooup headers that will prevent me from exporting?

Thanks in advance.
-lw

 

[synapsevampire]

There are known issues:

http://support.businessobjects.com/library/kbase/articles/c2018271.asp

Apply the service apck.

-k

 

[kskid]

Thanks k,

I'll give it a try and report back

-lw

 

[kskid]

Thanks snapsevampire. That worked like a charm.

And worth 2 stars.