BarbaraFuhrmann
Programmer
Hi,
we notice to kinds of problem on machines running CR 10 under WinXP:
1) When locking the PC (using CTRL+ALT+DEL or other technical solution, that does not make a difference) while CR is working on a report with lots of pages and then unlock it again, CR seems to "forget" the pages that just had been build befor and starts building them again. That meens that the number of pages counts again starting at 1+. This happens with ALL reports that produces enough pages to enable the observation.
2) When locking the PC (using CTRL+ALT+DEL or other technical solution, that does not make a difference) while CR is working on a report with lots of pages and then unlock it again, a protection fault is announced and CR is terminated immediatly after. This phenomenon concerns only SOME of our reports (round about 30% of them). We tried to find out what is common to those but could not isolate something special: It attacks reports with and without diagramms, subreports, formulas, running totals, cross tables, ...
We have a total of 5 PC with CR 10, 1 with WinXP and 4 with Win2000. The phenomenon is only on the combination with WinXP, the Win2000s does not show one of the problems.
To eliminate implications of other software installed on the machine with WinXP or of specific hardware we build up a second WinXP system with all available updates and installed only CR and the parts of oracle we need to connect to the database. The result was the same as before: Both problems described above appeared. I have to solve the situation because we have a lot of reports with many pages that are build periodically and we strictly have to lock the PC when leaving the room due to our security policy. The one WinXP is the station I'm working with and I only have to develop the reports. The "production" is placed on the other workstations and we can not change the operating system as long as this problem persists.
Now I come to my questions:
Has someone observed similar behaviour?
Are there any ideas about the reason for the behaviour?
Did someone find a solution?
Thanky for every advise!
Barbara
Barbara Fuhrmann (Cologne, Germany) - Using Windows 2000/XP, Oracle 9i and Crystal Reports X
we notice to kinds of problem on machines running CR 10 under WinXP:
1) When locking the PC (using CTRL+ALT+DEL or other technical solution, that does not make a difference) while CR is working on a report with lots of pages and then unlock it again, CR seems to "forget" the pages that just had been build befor and starts building them again. That meens that the number of pages counts again starting at 1+. This happens with ALL reports that produces enough pages to enable the observation.
2) When locking the PC (using CTRL+ALT+DEL or other technical solution, that does not make a difference) while CR is working on a report with lots of pages and then unlock it again, a protection fault is announced and CR is terminated immediatly after. This phenomenon concerns only SOME of our reports (round about 30% of them). We tried to find out what is common to those but could not isolate something special: It attacks reports with and without diagramms, subreports, formulas, running totals, cross tables, ...
We have a total of 5 PC with CR 10, 1 with WinXP and 4 with Win2000. The phenomenon is only on the combination with WinXP, the Win2000s does not show one of the problems.
To eliminate implications of other software installed on the machine with WinXP or of specific hardware we build up a second WinXP system with all available updates and installed only CR and the parts of oracle we need to connect to the database. The result was the same as before: Both problems described above appeared. I have to solve the situation because we have a lot of reports with many pages that are build periodically and we strictly have to lock the PC when leaving the room due to our security policy. The one WinXP is the station I'm working with and I only have to develop the reports. The "production" is placed on the other workstations and we can not change the operating system as long as this problem persists.
Now I come to my questions:
Has someone observed similar behaviour?
Are there any ideas about the reason for the behaviour?
Did someone find a solution?
Thanky for every advise!
Barbara
Barbara Fuhrmann (Cologne, Germany) - Using Windows 2000/XP, Oracle 9i and Crystal Reports X