CPY command

[fiksegts]

I've inherited a Nortel Meridian M11 Option 24 phone system. I've been doing basic functions thus far but now need to install a new extension with voicemail.

Can soneone provide me with the commands to copy an existing phone setup to a new TN, while assigning new DN's to buttons 0 and 1? Also which item should be changed to update the new phone with the new voicemail box.

thanks

 

[pbxn]

Rule number 1 that you will hear over and over, do not copy an acd phone. This can cause corruption that sometimes does not rear its ugly head until well past the copy.
And to be perfectly honest, if you just inherited a new switch, and you are not that familiar with Nortel, the best way for at least a little while to get a basic grasp on how stuff is programmed is to print out an existing phone, and then build a new one line by line, using your print as a guide. This way if you get an err message you can look into why you are getting it.
Other than that ld 20
cpy 1
2xxx (2008, 2616 etc)
TN the TN you are copying
TOTN to what ever new tn you want the phone on
DN the ext of the new phone
enter
Then ld 20
chg
2xxx
TN of new phone
echg yes
Key 1 scr new secondary dn of phone

 

[johnpoole]

1st find a vacant digital tn

REQ: luvu
TYPE: 2000
TN   
TYPE 2000 TN   056 0 13 11  8D  VCE

then find a vacant dn

PT0000
REQ: prt
TYPE: ludn
CUST 0
DN   1

CUSTOMER 00  - UNUSED DNS:
1961 1963

then the tn of the set you want to copy from

REQ: prt
TYPE: dnb
CUST 0
DN   1962
DATE
PAGE
DES

DN   1962
     CPND
       NAME Switchroom
       XPLN 27
       DISPLAY_FMT FIRST,LAST
TYPE SL1
TN   064 0 14 14 KEY 00   MARP  DES SWITCH    21 APR 2006
     (2616)

then do the copy

DN   1962
     CPND
       NAME Switchroom
       XPLN 27
       DISPLAY_FMT FIRST,LAST
TYPE SL1
TN   064 0 14 14 KEY 00   MARP  DES SWITCH    21 APR 2006
     (2616)


NACT
REQ: cpy 1
TYPE: 2616
CFTN 064 0 14 14
DES  SWITCH

*** MAKE PRINTER READY ***
TN   56 0 13 11
DN 1963

and i never left ld 20, btw IF YOU COPY AN AN ACD SET, YOU MAY NEED A NEW JOB, OR SWITCH OR BOTH

john poole
bellsouth business
columbia,sc

 

[fiksegts]

thanks for the advice.... now for the really **** question, ACD = ? :\

 

[Stagemusic]

ACD = Automatic Call Distribution. A Call Center Application.