CP 150 "Incomplete Tree"

[BR8770]

Folks,got another dandy.....I have rebuilt our CCR in our CP 150.....I have everything in it but I cannot enable the tree in/at any time of the day....morn,afternoon etc....
screen says 'Incomplete Tree". I know it must be simple, but
I'm just SIMPLY frustrated! Help please?

Brent

 

[lugerlover]

you have a menu option without and option programmed after it

 

[BR8770]

that's what i thought too....i checked them all..

brent

 

[lugerlover]

vm option to non existent mb...trans option to invaild ext...if you cant find then delete and try again..also check all trees for incomplete programming

 

[senk1s]

maybe its second level menus ...
try looking using a PC/browser ...it'll be a lot easier

 

[BR8770]

well here's the latest trick/twist.....I am supposed to have 64 MB's also, but #49 says Information...and I can't change it either....keycode problem?

B.

 

[RikRodgers]

You'll probably have to delete it and re-add as subscriber. You may want to log into it beforehand, though, and check the greeting to make sure it's not something that's actually in use.

 

[BR8770]

Well that's the prb..it won't let me..I have only Information as a choice....

 

[phoneguy427]

Log in to f983, press 44, press view, this will check how many mboxes you have, and other options. As for the tree, delete one path at a time, and try to save. One of the paths is set up wrong.

When in doubt RTFM (read the friggin manual)

 

[senk1s]

try looking using a PC/browser ...it'll be a lot easier to 'see' all the menus/sub menus and all programmed mailboxes

 

[BR8770]

Hey thanks to all!!! it was two things:

1) I had a subnode as a "menu" instead of "Info"

2) When we origninally purchased the CP-150, 64mbs and keycodes were paid for. After checking, the Vm only had 20.
The vendor said they would make it right w/us. Thanks again! You guys have been great!