cover answer group 1

[cvrbob]

have 4 station in answer group 3 will ring , but station 4584 ,will not , checked ans group 3 all four stations are programed in , can call 4584 direct & will ring , what will stop 4584 from ringing in the ans group ? checked all 4 stations to see what was different ,and only the personal rings were dif.

 

[Definity]

Did you checked the 'bridge call alerting' for 4584. I have seen this sometime causes extension to not ring.

 

[donbott]

Thanks Definity I had the same problem as cvrbob and that was the solution. I give you a star!

DonBott

 

[cvrbob]

checked all parameters, on page 1&2 station form but will check again, they were all the same