Hi Johncc,
The EME module for the CB9000 is working with the same way than CB5000 management module.
There is a procedure to restore default configuration.
When your login prompt appears you have to enter :
login : FORCE
password : FORCE
Push the EME reset button in the next 3 seconds (not more)
When the product restart, after the test messages, the following texte appears :
NVRAM not initialized or corrupt. Restoring factory default.
You can enter with admin as login, no password required.
Regards,
Luc.