Copy email to another mailbox 1

[Microbe]

Hey there,

I am not an exchange guru, but manage to keep a server going.

I want to set up where incoming email for an SMTP address belonging to a user is also copied to another user.

Have searched for an answer without success and now realised I should have come here first.

Any suggestions? Pointers to websites are fine

Steve Davis
ttf(a)HaHaHa.com.au

http://www.HaHaHa.com.au/weblog

Me? I can't even spell ASP!

NOTE: This sig does not include any reference to voting, stars, or marking posts as helpful as doing so is cause for membership termination.

 

[zbnet]

In Admin, on the mailbox properties, click the Delivery Options tab, and select an Alternate Recipient. If you want them both to receive the email, tick the box that says 'deliver messages to both recipient and alternate recipient'.

 

[Microbe]

Thanks for the reply. I am already using that technique so that email is forwarded to the person's home email address.

What I also want to do is to CC it to another mailbox on the same domain.

I tried separating with both a comma and a semi colon, but no joy. It seems that only one email address can be used in the Delivery Options.


Steve Davis

http://www.HaHaHa.com.au/weblog

NOTE: This sig does not include any reference to voting, stars, or marking posts as helpful as doing so is cause for membership termination.

 

[zbnet]

Yes, only one GAL object is allowed as the alternate recipient.

There's nothing to stop you using a DL as the alternate recipient...

I would caution you regarding the use of alternate recipients to forward all mail receive at a mailbox to an external (home) address - you are opening yourself up to the risk of mail loops, which could easily kill your server in a few hours.

 

[Microbe]

Yes, you are right about and I was aware of the inherent problem with mail loops.

But this is for a voluntary environmental organisation and people don't come in to the office every day so want/need to get emails sent to their personal email address.

Do you have any suggestions?

And also (showing my noob-ness) what is a DL?

Steve Davis

http://www.HaHaHa.com.au/weblog

NOTE: This sig does not include any reference to voting, stars, or marking posts as helpful as doing so is cause for membership termination.

 

[zbnet]

Distributing List - presumably, as you're using the Alternate Recipient to send to a home email account, that home email address is owned by a Custom Recipient (CR) in the GAL? So, create a new DL, add the CR and the other internal mailbox that needs to receive a copy of the emails to the DL, then add the DL as the Alternate Recipient to the original mailbox. This is really messy, with loads of scope for problems, clutters up the GAL with unnessesary objects (you may want to hide the DL after you've set all this up), and will be a nightmare to support in the future for you or your successor if you need to do it for more than a few users, so make sure you document all your configuration.

The 'correct' way to support email for people who don't come into the office every day is remote access. OWA (Outlook Web Access) is functionally limited in Exchange 5.5, but when you upgrade to 2003 (you do have some upgrade plans, right?) OWA works much better, and will remove the need for all these forwarding compromises. Or you could use a VPN remote access solution, or even mobile messaging (again, Exchange 2003 is really your friend here).

 

[Microbe]

Thanks for that.

Yes it is Exchange 5.5 under 2003, so your note has been really helpful.

Steve Davis

http://www.HaHaHa.com.au/weblog

NOTE: This sig does not include any reference to voting, stars, or marking posts as helpful as doing so is cause for membership termination.