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Controlling the outgoing caller id on PRI

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icmpman

Technical User
May 4, 2005
41
US
Does anyone know where (or if it can be done) to set the outpulsed number on a PRI? The service provider says they will, by default, allow our system to override the number to be displayed for outgoint callerID. If this can be done, can it be controlled for specific users? I have two businesses behind (sharing) a PRI. When a user calls out from Business A, I need to outpulse Business A's main number. When a user calls from Business B, I need to outpulse that Business B's main number.

Thanks in advance for any input!
 
go to help section for shorcodes within your manager

W is withold your number
S send a number ( must be a valid DID number )
 
Note that you should also use the i character for correct operation. The easiest way to do what you want is with user restrictions (or if you like pain the user shortcodes for each individual user). Replicate all the system shortcodes that begin with [9] but amend them as follows:

SC: [9]N;
TN: [9]Nsi4165551234

Where 4165551234 would be changed to the telephone number you want sent as outbound CLI (include the area code but not a 1, same as my example).



Peter Sherwood

Morrack Consulting
 
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