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Contacts j169 H.323 with CM R8.1 1

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icet500

Vendor
Aug 25, 2015
335
US
Hi everybody,

I have installed some J169 h323 phones with avaya cm r8 but when I push the contact button it doesn’t show any station configured in the system! How can I get it to work?
 
For the 9600 series and J100 Series on H.323, the Contacts button is a personal contacts directory where you can add your own, similar to your mobile phone.
You can add something like 250 entries, depending on the firmware (Avaya kept increasing for a while). To add a contact, press the CONTACTS button and then the NEW soft-key (as labeled on the display).
Welcome to the year 2000 and texting on a flip-phone using the letters on the keypad.

What you may want is the CM station directory that lets a station see every name programmed as a station. You'll want to program buttons for the features Directory, Next, and Make-Call. I'm assuming your stations are programmed "Last Name, First Name".
[ol]
[li]Press the Directory key.[/li]
[li]Enter the user’s last name by using the number pad.[/li]
[li]Press the Next key to scroll through possible matches.[/li]
[li]When the correct user is displayed, press the Make Call key to dial.[/li]
[/ol]

For example, if you want to dial "Smith, John" then you press Directory and start entering the numbers that correspond with the name S=7, M=6, I=4, T=8, H=4. You can then use Next to scroll through all the Smiths to find John.
 
Very helpful answer. Star ⭐️ for it. Thank you 😊.
 
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