Contacts in Company shared mailbox

[cchahn]

We are running Server 200 with 8 workstations running XP. Each employee has his own mailbox on the server with the company mailbox (MyHome)being available to all. The boss wants us all to use the Contacts folder and calendar folder in the MyHome mailbox so we will all kno what is going on. We still use our personal mailboxes to keep personal data in. When sending email and clicking the TO button, the address book box sows up, but the MyHome contact list does not appesr. What can I do to make the MyHome contacts available in this selection box to all users?

 

[tony72000]

Are they using Outlook (if so, what version) or Ooutlook Web Access?

 

[Marcs41]

I would think the MyHome contact list should/could be made as a Custom GAL. Of course, when using Outlook with Personal Folders, which is not really a good idea by the way, the default address book is also the Personal one.

Marc
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[tony72000]

If it is Outlook you are using, on the folder list showing the company mailbox, right click over the contacts icon and select properties in the dropdown list. Click on the 'Outlook Address Book' tab and then make sure there is a tick in the 'Show this folder as an e-mail address book'.

Now when you select 'To' in a new email, you can select either the personal address book or the company address book from the 'Show names from the:' option.

If you want to show the company address book first automatically, go to the tools menu and select services. Then select the 'Addressing' tab. At the top you will see the 'Show this address list first:'. Just select the address book you wish to show first. Your company address book should also have appeared in the box at the bottom.

You will need to do this on every user’s computer.

With regards to the calendar, this one is a bit tricky. I have found that the 'Outlook Multi-Calendar Viewer' can be useful. You will need to make sure the access permissions for this calendar folder is set to 'All' (again, under properties).

You can download the viewer here:

http://www.microsoft.com/downloads/...4D-314B-4D7F-9E24-68459C33240E&displaylang=en

 

[cchahn]

Tony72000, thanks for the reply and input. I had not responded aboout the version of outlook because I have to go to the office and verify the version. I know two are running Outlook 2003. The rest are running 2000 or 2002, I'm not for sure.

 

[cchahn]

Tony72000, OK I have checked and 2 are on 2003 and 6 are on 2002. I see only one problem with your solution. Each user has their own exchange mailbox and if i select their personal contact folder as an outlook contact folder, it will not let me select the MyHOme Mailbox contacts as an OUtlook contact folder. Do you know of any workaround?

 

[tony72000]

Have you got the Outlook Address book installed?

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563

This should allow you to select multiple contact folders in your address book.

The way I have worked around this is to use a contacts folder in the public folders (again using the instructions in my previous post). Then every one has access to the company contact, even through web access.