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Contacts disapearing

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hchman

MIS
Joined
Mar 28, 2001
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US
This is a first for me. Let me start by saying that we are using Outlook 2000 on PCs and use Exchange Server 5.5 on a server. I have the office manager that needs access to the president of the company's contacts. I set up the permissions on his contacts folder to give her owners permissions. She can access his contacts with no problem from her PC but when she tries to add a contact and saves it it shows up on her computer for a second then disappears forever. When we go to the presidents computer the contact is there. If we go back to the office managers computer the contact does not show up. I have done this procedure many times and have never seen this.
 
Are the contacts being set to PRIVATE? joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
Hello joegz. I'm not sure what you mean by that. Where would I find this out?
 
If you open one of the contacts from the owners PC, on the bottom right corner is a check box called PRIVATE. If contacts are marked as PRIVATE then delegates are not allowed to see the contact from their PC. joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
I'm back. Is there a setting to stop the new contacts from being private. This user got a new computer and it is doing the same thing.
 
Go to TOOLS - OPTIONS - EMAIL OPTIONS - ADVANCED EMAIL OPTIONS. Set the sensitivity back to NORMAL.

I am guessing they have it set to PRIVATE which affects not only e-mail but Contacts, Tasks, Appoitments, etc... joegz
"Sometimes you just need to find out what it's not first to figure out what it is."
 
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