This is a first for me. Let me start by saying that we are using Outlook 2000 on PCs and use Exchange Server 5.5 on a server. I have the office manager that needs access to the president of the company's contacts. I set up the permissions on his contacts folder to give her owners permissions. She can access his contacts with no problem from her PC but when she tries to add a contact and saves it it shows up on her computer for a second then disappears forever. When we go to the presidents computer the contact is there. If we go back to the office managers computer the contact does not show up. I have done this procedure many times and have never seen this.