I need software that act as a centralized database of contact information. I.E. if the CEO calls a customer and talks to him, he adds a note to the contact information about the call, so when the CFO gives him a call a week later, the same information isn't discussed. Perferably it would operate right along side outlook. Can this be done with exchange or do i need an additional product to add on?
Thanks in advance.
Thanks in advance.