Connection to NDPS printers fail on users workstation

[mgtjr]

I can add a printer to 4 out of 5 people. The one user that gets the connection error is in the same group(everyone) that gives users access. I even add them individually to the user role. Still unable to connect to server to finish the printer install.

 

[malleswarnd77]

Mr.MgtJr,
First Check the workstation's OS, where that particular user is logging in. and make sure that the Printer Drivers are added/available in RMS in NDPS Broker for that particular workstation's OS. It may be the problem..
you can access the NDPS Broker RMS from windows workstaion by typeing

https://IP:2200

and then click on iManage
And in Manage you can access the Broker and all it's services like RMS, Event Notification etc.,
If still there 's a problem.. plz send me the full details with error no,description etc.,

 

[mgtjr]

The OS to all the machines is 2000 pro. Novell Client 4.83.83 sp2. Running both IP/IPX with NDPS. The actual error is: Cannot install printer, printer name is wrong or server not found. But it does download the driver.

 

[malleswarnd77]

hi again mr.hgtjr,
there's a naming convention for NDPSBroker, NDPSPrinter and Agent have you followd those???
and also the total name should not exceed some limit..in certain configurations.. i forgot the exact convention.. first let me know what are your broker,printer,agent,NDPSmanager names...
if is there any problem, let us..see..