Connect to external IP

[TechnicalScott]

Does anyone know why it takes so long for Brightstor to connect to an external server (otherside of firewall). I know it has to get through other security features but why on earth is it at least 1 minute when an internal server is 2 seconds ?? Any ideas to try ?

Cheers

Scott

 

[davidmichel]

Help us out here with some details. connect for remote management, for configuring a backup, for a backup...

How do you know it is taking a long time on connection and not on some other process?

Is it a WAN connection or the same LAN connection?

 

[blakey2]

Is the f/w blocking any packets?
Anything in f/w logs?
At a guess i'd suggest that it was timing out trying to handshake on a blocked port, before retrying?

WAN latencies??

Just a thought.