Conferening on VOIP phones

[mattb025]

Here is one for you.
We have about several teams here in house.
Of these (roughly 40 main) 2 use VOIP Phones.
1 uses the I2004 hard phones
1 use the I2050 Softphones

I have a user on the softphone side state that when she conferences in someone on the hard phone side she cannot hear them or speak with them until she brings the client (original caller) into the conversation.

Is there a difference on how the VOIP phones conference ver the digital sets that we have (390X)?

Thanks in advance

 

[johnpoole]

that sounds more like supervised transfer then conf.. no my ip phones conf works just like it 3904 brother.. we don't have nortel soft phones but our cisco soft phones work just like a cell phone.. very slow to setup, and if no one downloads a file while trying to talk, the call seldom drops..

john poole
bellsouth business
columbia,sc