Conference phone B169 not sending all digits for outbound calls

[chavz7796]

Hello Guys,

I an working on a IPO Server edition with an IP Office 500 v2 chassis. The chassis used to handle the PRI and 2 analog extensions, but we moved to SIP and it only manages the analog extensions.
We recently updated from 9.1 to 11.
After the update we started having issues with outbound calls via the analog extension.
Looks like the call is dropping the first two digits on the outbound call.

FORM: Avaya - Received Number: 07169
10:10:20 3675970270mS CMARS: FOUND A SHORT CODE - short_code: 0N; - Tel: 0N - Called_Party: 07169
INVITE sip:07169@

Any idea why it would be dropping the first two digits on the call?

Thanks for the help!

 

[derfloh]

What numbers are lost? Looks like if the server received 07169 and dials that to the SIP provider. What did the user dial and what short codes are involved?

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CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/