Tbrandes
Technical User
- Aug 8, 2003
- 61
Is there any normal reason why after my midnght routines I get:
DIS CONF 01 SLOT30 DIS CONF 01 SLOT 31 DIS CONF 17 SLOT 30 DIS CONF 17 SLOT 31
This has been happening ever since I took over this Option 61C . I know that these are the locations for my Conf/TDS cards but is it normal?
When I do a Stat 1 or Stat 17 in LD 38 I get:
CNFC 00 DSBL XXBUSY
CHAN 02 DSBL XXBUSY
But when I do a lcnf 1 or lcnf 17 in LD 38 I get:
DSBL NONE
BUSY XX XX
Also on a side note I have had some reports of bleed over conversation being picked up when using observe feature in our Call Center. It seemed to pick up an in progress conference call from a different department.
Has anyone had these problem?
DIS CONF 01 SLOT30 DIS CONF 01 SLOT 31 DIS CONF 17 SLOT 30 DIS CONF 17 SLOT 31
This has been happening ever since I took over this Option 61C . I know that these are the locations for my Conf/TDS cards but is it normal?
When I do a Stat 1 or Stat 17 in LD 38 I get:
CNFC 00 DSBL XXBUSY
CHAN 02 DSBL XXBUSY
But when I do a lcnf 1 or lcnf 17 in LD 38 I get:
DSBL NONE
BUSY XX XX
Also on a side note I have had some reports of bleed over conversation being picked up when using observe feature in our Call Center. It seemed to pick up an in progress conference call from a different department.
Has anyone had these problem?