Don't know if this is possible. Have a cross-tab report where I want to be able to change the color depending on how it compares to the previous entry. Similar to how one can do conditional formatting in excel ( if A2 > A1 then green).
Here is what the cross-tab is setup.
Rows = @Queue_Name
Columns = @Month [past 6 months(2007-01 , 2007-02..etc)
@Escalation [2 entries only (HD,LOB)]
Summarized Fields = Count of Tickets
2007-01 2007-02 2007-03
HD LOB Total HD LOB Total HD LOB Total
queue1 5 6 11 8 4 12 3 8 11
queue2 6 2 8 1 1 2 4 2 6
In this sample the 4 under 2007-02/LOB would be green.. then the 8 under 2007-03/LOB would be Red. Would like to be able to apply it to both HD and LOB fields.
I am using Crystal XI.
If there is a better way to do this then a cross-tab I am open to suggestions.
Thank You
ACE
Here is what the cross-tab is setup.
Rows = @Queue_Name
Columns = @Month [past 6 months(2007-01 , 2007-02..etc)
@Escalation [2 entries only (HD,LOB)]
Summarized Fields = Count of Tickets
2007-01 2007-02 2007-03
HD LOB Total HD LOB Total HD LOB Total
queue1 5 6 11 8 4 12 3 8 11
queue2 6 2 8 1 1 2 4 2 6
In this sample the 4 under 2007-02/LOB would be green.. then the 8 under 2007-03/LOB would be Red. Would like to be able to apply it to both HD and LOB fields.
I am using Crystal XI.
If there is a better way to do this then a cross-tab I am open to suggestions.
Thank You
ACE