computers slow

[Jayrock523]

A friend of mine has a problem with his pc. I went over to take a look and I don't know what happened to his os.
When I start up his computer it takes forever to start up and then I press start and the options come up but if I press Help and Support it doesn't open, same with control panel or any of the other options. I press on my documents and it took forever to load up. I was thinking it's a memory problem but he said that it was fine and then like 3 days ago the problem started. When He had cable networking hooked up.
He told me his wife called the cable co tech and they had her deleting stuff.
He then re-installed Windows xp and the problem is still there.
I'm going to put more memory in, but has anyone run across a problem like this before, or know what it might be.

Please help.

 

[aznluvsmc]

I have a feeling it could be getting swamped with viruses on the Internet. Try reformatting it again but don't connect it to the net yet. Make sure it's working properly. Once it is, turn on the Internet Connection Firewall and install SP1 and all critical updates. I had a problem like this with Windows 2000 where once the system connected to the Internet unprotected, viruses would swamp it and render the system useless. I got around that by going behind a firewall and then updating the system.

"It's about the journey and not the destination" - The quote of those who never make it

 

[franklin97355]

Disconnect the computer from the network, repartition and reinstall windows while disconnected. Let us know what happens. You might also test memory and the hard disk for problems. What hardware are we talking about? After all this IS a hardware forum.

 

[cdogg]

A couple ideas:

1) Check this FAQ: FAQ615-3144 (mainly for Win95/98/ME, but a lot still applies to XP)

2) Update your antivirus scanner and run a full system scan.

3) Try ALL the suggestions at this site:
[tab]

http://www.geocities.com/cc210026/spywareinfo.html

[tab]Post back with your HiJack This! logfile in the forum linked below in step 4.

4) Post these types of questions at: Forum760 (Virus/Spyware)
[tab]Or if it's an XP issue, go here: Forum779


~cdogg
[tab]"All paid jobs absorb and degrade the mind";
[tab][tab]- Aristotle
[tab][navy]For general rules and guidelines to get better answers, click here:[/navy] faq219-2884