KimVong, this is not an error. The 12/24 refers to the native/compressed capacity of the tape.
The 24GB compressed capacity assumes 2:1 compressibility of the data. While this is easily achievable with ascii files, binary files (programs/dll's etc) will rarely compress very much, if at all.
Looking through my own backup logs, I tend to get about 1.4:1 compression, so a 12GB tape would store about 17GB of data compressed.
You should be able to squeeze a bit more onto the tape if you don't store the catalogue on the media, but this will cause restores to take longer as the media would need to be recatalogued.
Regards,
Phil