Complete function does not appear

[adnorton]

I am using the 9640 phones with the S8700 series phone system vie IP.

Currently when a person picks up an incoming call and then tries to transfer the call the complete function does not appear. The complete function only appears after the line has been picked up.

Is there anyway to change this?

Thanks

 

[amriddle01]

You want the Definity forum not IP Office.

ACS - IP Office Implement

 

[adnorton]

ok thanks I posted there as well.