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Compaq Surveyor service on 2000 Advance server stops

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habman

MIS
Dec 5, 2002
9
US
Hi All,

The problem is this, the Surveyor service that comes with the Compaq utilities (Smartstart 5.2) is installed on a Windows 2000 Advanced server Hardware is Compaq Proliant 8500R). It is set to use the Localsystem account and also set to Automatic. It starts without any problem, but then stops on its own within a couple of minutes. I've upgraded it to the latest version and it still happens. I've found no information on the Compaq site other than the latest version. The error in the event log is the generic error from Microsoft, error 7031.
Any ideas?
Thanks.
 
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