compaq evo shutting down

[Steph128]

We have a compaq evo that keeps shutting down without warning or error messages. Already out of warranty with compaq so they won't answer any questions. I'm thinking that it is the power supply. Anyone got any ideas??

 

[wahnula]

Open your case and make sure all the fans are spinning. Leave the door open with a desk fan blowing in and see if it recurs.

PSU would be the first piece of hardware to test after the overheating test.

Tony

 

[Helenp1983]

Hi

1. Right click my computer, manage, expand event viewer.

And see if there are any error messages.

2. If you right click my computer, properties, advanced, startup and recovery, settings.

system failure. untick automatically restart

(this will allow you to see the bluescreen of death if one occurs)