Common Mailbox

[Citt1]

I am setting up a common mailbox in a windows 2000 Server environment with an XP client. What we want to do is have users be able to reply to the common mailbox. I set up according to an article on Microsoft's Web site. It is called - Giving Users Access to Multiple Mailboxes. Now, everyone can see the e-mail perfectly, but when they reply from the common mailbox it tells them that they don't have permission for the specific mailbox. Now, when I read the article it never mentions giving the permission to reply yet one would think that if one gives a person full mailbox access they should be able to reply to the e-mail. Just for those who don't want to read the article, the mailbox is set up by creating a user and then I give the users full access to it. My thought was that under Exchange General there is a button for delivery options. Under that there is Send on behalf - Grant this permission to - to put the users there. There are just two questions I have for this if this is the proper answer:

1. Why did I have to give full e-mail access in the first place then?

2. I can only add users here - the users are accessing the e-mail via a group in AD - that does not seem to be able to be added?

Any help would be great. This is a really frustrating one. Thanks.

 

[JimWells]

Can you post the exact text from the error message you're getting? The permission you're probably looking for with this config is Send As, not Send on behalf of....

Can you see the "Exchange Advanced" tab on the AD Users and Computers snap-in?

 

[Citt1]

The error is this: You do not the permission to send the message on behalf of the specified user.

 

[SLMHC]

Add them as a delegate. In outlook, Tools, Options, Delegates tab, add the user you want to be able to send email on your behalf.

thanks,

Dave