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Collect digits question

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Djarum

Technical User
Nov 9, 2001
26
US
Hi,
I want to set up a collect 4 digits and route to digits vector step in on of my vectors.

My question is that I want to route to an extension if the caller puts in the extension, but if they don't I want it to go to the route-to in the next step.

If i put a "collect X digits after announcerment 4567" and then a route to digits in the next step will the definity hang waiting for the digits?

Or would it cruise right on to the next step which would be "que to skill 3 pri med" . And if it hangs how long would it hang..
Thanks
Djarum
definity g3si v11
 
Djarum,

after the collect digits step, system will wait the specified time (ch sys fe page 11, 'prompting timeout' field) for a correct number of digits. if digits are collected before this time, vector proceeds to the next step. if the next route-to command fails, vector proceeds to the next step.
in short, your vector should look like that:
01 wait-time 2 seconds hearing ringback
02 collect x digits after announcement 4567
03 route-to digits with coverage y
04 queue-to skill 3 priority m
05 wait-time x seconds hearing music

and so on.
 
Thanks a ton,
That was exactly what I was looking for!!
Djarum
 
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