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CMS skills

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stug

IS-IT--Management
Joined
Jul 17, 2001
Messages
134
Location
US
Looking for a way to have one queue with two skills. Like if a caller presses 1 gets one skill level and if they hit 2 receive another skill level.
 
[tt]01 wait-time 0 secs hearing ringback
02 collect 1 digits after announcement 1234
03 goto step 7 if digits = 1
04 goto step 9 if digits = 2
05 goto step 7 if unconditionally
06 stop
07 queue-to skill 1 pri m
08 stop
09 queue-to skill 2 pri m
10 stop[/tt]


Susan
"Few things are harder to put up with than the annoyance of a good example." - Mark Twain, Pudd'nhead Wilson (1894)
 
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