bobbywires
Technical User
Is there any way of generating a report that can tell me how many times a number is pressed to go out of the call flow,for example they press 1 for pension 2 for health and so on....Thx
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We do the same with VDNs.
The only other way would be to have External Call History setup. There is a field that will show you last digits entered. However, if you have multiple levels of options it will only provide you with the last entry.
- Stinney
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