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CMS - Agent logons

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JBM101

JBM101

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Is it possible through the CMS supervisor to force log off agent logons?

If is can you log a number of agents off based on there extension number or the site they are based on?

If you can't log them off can you force them into busy?
 
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Not thru CMS supervisor but you can log them off using remote logout of agent feature.
 
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